Legal

Privacy Policy

This page explains, in plain language, what information we may collect when you shop with Today's Cosmetics and how we may use it.

Last updated: June 2025

By using our website, you agree to this Privacy Policy. If you do not agree, please do not use the site. This page is provided for general information and does not create a contract beyond what is stated in our Terms and Conditions.

1. Information we may collect

Depending on how you use our website, we may collect information such as:

  • Account details: name, email address, phone number, and password if you create an account.
  • Delivery details: shipping address, city, state, and delivery preferences you provide at checkout or in your profile.
  • Order information: items purchased, order history, and messages related to your orders.
  • Payment-related information: we do not store your full card or bank details on our website. Payments are handled by our payment partner, who receives the information needed to process your transaction.
  • Sign-in options: if you choose to sign in with Google, we may receive basic profile details from Google (such as your name and email) according to your Google account settings.
  • Marketing sign-ups: email address if you subscribe to our newsletter or promotions.
  • Website usage: general information such as device type, browser, and pages visited, which helps us understand how the site is used and improve it.

You are responsible for making sure the information you give us is accurate and up to date.

2. How we may use your information

We may use your information to:

  • Process and deliver your orders.
  • Arrange shipping and calculate delivery options.
  • Manage your account and order history.
  • Respond to your questions and provide customer support.
  • Send order updates, service messages, and, where permitted, promotional offers.
  • Help prevent fraud, misuse, or security issues.
  • Meet legal, tax, or regulatory requirements where applicable.

3. How we share information

We do not sell your personal information. We may share information only as needed to run our business and serve you, including with:

  • Payment providers (such as Paystack) to process payments securely.
  • Delivery and logistics partners to ship your orders and complete delivery.
  • Email and marketing tools (such as Mailchimp) if you subscribe to our newsletter.
  • Sign-in providers (such as Google) if you choose to use them.
  • Service providers who help us host, operate, or analyse our website.

These partners may only use your information to perform services for us, unless they are required to use it for another lawful reason. We may also share information if required by law or to protect our rights, customers, or business.

4. Cookies and saved preferences

Our website may use cookies and similar tools to keep you signed in, remember items in your cart, understand site traffic, and improve your experience. You can change cookie settings in your browser, but some parts of the site may not work properly if cookies are disabled.

5. How we protect your information

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website or online service can guarantee complete security. You use our site at your own risk, and we are not liable for unauthorised access or disclosure beyond our reasonable control.

6. Your choices

Where applicable, you may ask us to review, update, or delete certain personal information by contacting us. We will respond where we are legally permitted and able to do so. You may unsubscribe from marketing emails using the link in those messages or by contacting us. Please note that we may need to keep some information for legal, accounting, or order-related reasons.

7. Other websites and services

Our website may link to other websites or services that we do not control. We are not responsible for how those sites collect or use information. We encourage you to read their privacy policies before sharing personal details with them.

8. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date. Continued use of the website after changes are posted means you accept the updated policy, to the extent permitted by law.

9. Contact us

If you have questions about this Privacy Policy or how we handle personal information, please contact us at todayscosmetics.ng@gmail.com.